Our Commitment to Accessibility
At Mortgage Genius, we believe that everyone deserves equal access to information about homeownership and mortgage financing. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
We actively work to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
Conformance Standards
WCAG 2.1 Level AA
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target for the Mortgage Genius website, which is the standard recommended by the U.S. Department of Justice for compliance with the Americans with Disabilities Act (ADA).
Accessibility Features
Our website includes the following accessibility features:
Visual Accessibility
- High contrast color combinations
- Resizable text up to 200%
- Alt text for all meaningful images
- No content that flashes more than 3 times per second
Keyboard Navigation
- Full keyboard accessibility
- Visible focus indicators
- Logical tab order
- Skip navigation links
Screen Reader Support
- Semantic HTML structure
- ARIA labels where needed
- Descriptive link text
- Form labels and error messages
Mobile Accessibility
- Responsive design for all devices
- Touch-friendly tap targets
- Support for mobile screen readers
- Orientation flexibility
Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience with assistive technologies.
Known Limitations
While we strive for full accessibility, some areas of our website may have limitations:
- Third-party content: Some embedded calculators or forms from third-party providers may not be fully accessible. We are working with these providers to improve accessibility.
- PDF documents: Older PDF documents may not be fully accessible. Please contact us if you need information from a PDF in an alternative format.
- Video content: We are actively adding captions to all video content. If you find a video without captions, please let us know.
Request Accommodations
If you need mortgage information in an alternative format or require accommodations during the loan application process, we are here to help. We can provide:
- Large print documents
- Screen reader-compatible digital documents
- Phone consultations as an alternative to online forms
- Extended time for application completion
- Sign language interpretation (with advance notice)
Contact Us About Accessibility
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
We try to respond to accessibility feedback within 2 business days.
Legal Requirements
Mortgage Genius is committed to complying with all applicable federal and state accessibility laws, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Fair Housing Act accessibility requirements
This accessibility statement was last updated on February 2026. We review and update this statement annually or when significant changes are made to our website.